4 things utilities want their customers to hear Sponsored by Oracle
Stay-at-home directives and the shuttering of nonessential businesses have created an unprecedented shift in energy use, with home energy consumption rising by almost 20% in March. In mid-April, the Edison Electric Institute noted that US electricity demand hit a 16-year low, in large part due to a steep decline in industrial and business activity.
To help during the crisis, utilities across the US are ensuring that customers receive the energy they need, that utility employees are safe, and that local communities get the information and support they need.For example, at New York State’s independent grid operator, NYISO, more than three dozen workers voluntarily sequestered themselves in control centers, working 12-hour shifts andon site—a part of the utility’s business continuity plan that it has never before had to invoke.
“If it's cool outside and the sun is shining, open your blinds to let the sun warm your home. Set your fridge to 38 degrees. Run full loads of dishes and clothes instead of partial loads.”With so much uncertainty in the world, consumers are looking for clarity about their energy supply and what will happen going forward.
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