The home improvement retailer is building supply chain hubs that can accommodate large orders, such as thousands of square feet of flooring.
A customer wearing a protective mask loads lumber at a Home Depot store in Pleasanton, California, on Monday, Feb. 22, 2021.'s next CEO Ted Decker said he wants home professionals to think of the company as more than a convenience store.
"We're sort of the 7-Eleven for pros — convenience, value, tremendous product and brands — but what we're building now is something completely different and revolutionary to get the pro planned purchase," said Decker, the company's chief operating officer, Tuesday on the company's earnings call.in the fiscal fourth quarter compared with the year ago period.
Pandemic-fueled home improvement projects have lifted Home Depot's sales by more than $40 billion over the past two years. That's roughly the same amount of total sales growth that Home Depot had from 2009 to 2018. Over the past several years, Home Depot has been investing in supply chain hubs to help it better cater to pros. It's in the middle of a five-year plan to invest $1.2 billion in its supply chain, including construction of large facilities, called flatbed distribution centers, that can store and deliver larger orders. It built the first one in Dallas and is opening a total of 40 across major U.S. markets. It previously fulfilled pros' orders out of stores.
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