'It's honestly one of those days that a lot of ... baristas try to ... ask for off because it's always always a very insane day.'
Serrano says she has worked at Starbucks for about four and a half years. The store she works at is one of the 264 that have voted to unionize over the past year and joined the nationwide strike on Thursday.
The walkout is intended to get Starbucks to bargain with workers in good faith as the two sides try to hammer out new contracts, Serrano says. Jones said the company has probably been"overly aggressive" in trying to schedule bargaining sessions. The problem with recent talk breakdowns, he said, is that union leaders at the table want to record or broadcast negotiation talks on social media — a legal no-no.
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