A Mercedes-Benz GLC 300 owner says the SUV's 48-volt mild-hybrid system has led to unexpected powertrain shutdowns car auto cars
The investigation was opened on July 25 and comes after the NHTSA received a petition alleging that a defect with the GLC 300’s 48-volt mild-hybrid system can cause the engine warning light to frequently illuminate and can lead to an inability to start the vehicle.
As is typical with open safety issues being addressed by the Office of Defects Investigation, details are limited at this early stage. What we do know is that the original petitioner claims to have experienced a shutdown while driving and that the SUV could not be restarted despite the owner trying for over 90 minutes. The same owner asserts that when the vehicle could finally be restarted, all the lights and alarms came on and that the issue re-occurred three other times.
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