Oakland failed to track basic data on outcomes, such as how long people remained housed, or how many shelter beds were available on a given night, according to the report.
Oakland spent tens of millions on third-party homeless service providers without properly tracking important data — such as whether the people those programs serve actually remained housed, according a critical new audit.
The report from the city auditor’s office, released Monday evening, focuses on the contractors that run the majority of Oakland’s homeless housing programs. It found Oakland spent nearly $69 million on third-party providers over a three-year period without properly managing those contracts or tracking their outcomes.
The report from the city auditor’s office is the second in two years to point out serious flaws in Oakland’s response to its homelessness crisis. “We can do better, and we must do better,” City Auditor Courtney Ruby wrote in a news release. “I believe establishing and adopting better strategies, management, oversight and staffing is essential to sustaining a successful homelessness response, which addresses the issues outlined throughout this audit report.”that blasted Oakland’s homeless response as haphazard and lacking strategy, policy direction and adequate funding.
In the latest report, Ruby’s office called out multiple problems with the way the city tracks, or fails to track, data — leading to a “critical deficiency” in the city’s ability to manage its homeless services programs.
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