Officials are expecting a spike in call volume.
to the national center. Callers still got care, but a local response tends to be better, experts say.
fielding calls. Officials are expecting a surge in calls when the number switches over to the 988 hotline. The Lifeline is administered by state programs, not the federal government, Health and Human Services Secretary Xavier Becerraduring a press briefing — so the states have to build the support necessary. Still, he said Saturday’s launch is just the start of a transition period.
“If you are willing to turn to someone in your moment of crisis, 988 will be there. 988 won’t be a busy signal, and 988 won’t put you on hold. You will get help,” he said. “That is the aspiration. And it doesn’t happen overnight.”Subscribe to get the best Verge-approved tech deals of the week.Please confirm your subscription to Verge Deals via the verification email we just sent you.
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