The MTA admits it is having difficulty getting major drug store chains to prominently display the OMNY cards on gift card racks. In some cases, boxes of OMNY cards are sitting unopened in backrooms, said Sarah Meyer, MTA chief customer officer.
, there have been 4,367 OMNY cards sold across 460 different retail locations in the city, according to MTA spokesperson Eugene Resnick. Resnick added that another 54 locations have been refilling cards.
Meyer, MTA’s chief customer officer, said one challenge is teaching retail employees how to refill cards that have already been purchased. At a Walgreens on Atlantic Avenue in downtown Brooklyn, there was exactly one OMNY card left on the shelf. The package pried open as if someone just wanted to have a look.Stephen Nessen / Gothamist
. At the location on Willoughby Street in downtown Brooklyn, clerk Priscilla Martin said she sells about four OMNY cards a week.
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