According to a new survey, most U.S. travelers don’t trust airlines to fairly handle claims over flight disruptions
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Nearly three-quarters of U.S. passengers – 73% to be exact – say that they gave up their pursuit of compensation after their initial claim was rejected by the airline involved An E.U. regulation known as EC261 entitles passengers on E.U.-based carriers operating anywhere in the world, and those departing Europe aboard non-E.U. airlines to receive up to 600 Euros if their flight is cancelled or delayed more than three hours, or if they are denied boarding even though the airline sold them a ticket for that flight.law or regulation exists in the United States or most other non-E.U. nations. But passengers on U.S.
Christian Nielsen, Chief Legal Officer at AirHelp, said “Passengers are losing out on money that is rightfully theirs because airlines are dishonest about their own passengers’ rights. The compensation claims process has become so disheartening that many passengers give up after their initial claim rejected, highlighting the fact that many consumers feel powerless against airlines.
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