Overall, the IRS estimated it had a backlog of 10 million pieces of mail to open and process as thousands of workers begin returning to the offices on Monday
The IRS estimates that nearly 5 million unopened paper tax returns had piled up at the agency by mid-May amid the closure of its offices nationwide due to the coronavirus pandemic, according to a report that POLITICO has obtained.
Through May 22, the agency had processed 120 million returns, down 14 percent from the same point in 2019, when the filing deadline was April 15. The deadline was delayed by three months this year because of disruptions caused by the pandemic. More than 10,000 IRS employees have been told to report to offices in Kentucky, Texas and Utah on Monday. They will focus on mail and return processing, taxpayer refund claims, depositing checks, income verification requests, customer service and telephone assistance, the report said.
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