Many won't rely on virtual options after COVID: AP-NORC poll

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Many won't rely on virtual options after COVID: AP-NORC poll
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Close to half or more of U.S. adults say they are not likely to attend virtual activities, receive virtual health care, have groceries delivered or use curbside pickup after the coronavirus pandemic is over

“Rather than this either-or, I think we’re more likely to be facing a hybrid future,” said Donna Hoffman, director of the Center for the Connected Consumer at the George Washington School of Business. “People have found convenience in some of these virtual options that just makes sense, and they don’t necessarily have anything to do with like keeping you safe or the pandemic even though they came of age during the pandemic.

Cornelius Hairston said his family took precautions throughout the pandemic because his wife is a first responder in the health care field. For Angie Lowe, the convenience of telemedicine and time saved was reason enough to do it again even though she and her husband returned to doing things in public more than a year ago.Lowe had her first telemedicine appointment early in the pandemic when feeling “lonely” and “stuck at home” kept her from sleeping well. She was able to talk with the doctor without having to take extra time off of work to drive to and wait in a medical center.

Despite feeling antsy about COVID-19 and infection rates in Phoenix, Tony DiGiovane, 71, said he found curbside pickup at grocery stores and restaurants to be more hassle than they’re worth.“By the time I picked up the stuff, I needed more stuff,” he said of his grocery orders, and “something’s always missing or wrong” on takeout orders.

“When I do that they they can’t take my blood pressure, my pulse. There’s things that a doctor might pick up on that they can’t see online,” said Stewart of Perris, California.

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