Metro leaders attribute the operator shortage to low pay, a slow hiring process and competitive labor market.
Buses on the most heavily used lines will arrive weekdays every five to 15 minutes, on average, up from every five to 10 minutes, according to the Los Angeles County Metropolitan Transportation Authority. Subway passengers will wait an average of 15 minutes for a train, up from 10; light rail riders will see waits go from eight minutes to 10.
Bus service cancellations have risen to about 10% to 15%, an increase from the pre-pandemic averages of about 1% to 2%, Metro officials said.The agency has about 3,400 bus and rail operators but says it needs at least an additional 586 drivers to cover all routes. Since July, 378 drivers have left the agency. Some retired; others got new jobs or were dismissed for misconduct or poor performance.
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