If you have a flight coming up soon, you may want to read this!
Construction causing delays for people at IAH in Houston. Airlines adjusting the way they do things to help people get to where they are going faster.
After waiting three hours in line at IAH, the Salcedo-Green family missed their flights to North Carolina and rebooking with Delta didn’t look good.“The agent told me it was going to be either Tuesday or Wednesday at the soonest. Nothing was guaranteed. She couldn’t guarantee us a seat on there,” said Salcedo-Green.The trip was canceled and telling the kids was not easy.Delta did refund Salcedo-Green’s tickets, but her mom and dad are waiting for their refunds from a third-party booking website.
Traveling from IAH isn’t easy these days with construction crews working on a project to build a new international terminal. The parking garages for terminals D and E are closed and there is no ticket counter for E terminals. All of this is causing confusion and massive delays.“The construction here, in and around the airport, has been something we’ve had to deal with,” said Delilah Jones-Bardlette.
“Customers may need COVID documentation or immigration documentation. And all of that information can be uploaded before you ever present yourself at an airport, making your process inside the airport more seamless and uninterrupted,” said Jones-Bardlette.2. Pre-check baggage
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