Kia Carnival recalled for power sliding door 'that does not reverse'
indicates the automaker began investigating the matter in summer of 2021 after the Kia North America Safety Office"begins to identify customer complaints alleging child injuries caused by operation of power sliding door." By March of 2022, the Safety Office was sending letters to Carnival owners"to remind them of PSD [power sliding door] features, functions, and usage to ensure clear understanding of PSD operation, including its reversal feature limitations and warnings.
Kia performed its own evaluations of the door mechanism, retained a third-party engineering firm to do the same, then retained a third-party biomechanical firm to create a realistic prosthetic of a child's arm to test the Carnival door and those of other minivans. At least four tests are mentioned in the chronology.
Nevertheless, there's new software for the door's control module. The fix for vehicles in the recall is a trip to theKia says it will begin sending letters to owners on April 28. Until then, Carnival drivers can contact Kia customer service at 800-333-4542 and mention internal recall number SC266. They can also get in touch with the
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