The singer claims her mental health was mocked by staff in emails during her time on the show.
On a Twitter space last Wednesday, Waissel read out several other emails she had obtained through a GDPR request to ITV and the production companies involved in X Factor.
"During the 2010 series of The X Factor, there were robust measures in place to ensure everyone involved in the making of the programme was supported throughout their experience and beyond including a dedicated welfare team made up of psychologists, doctors, welfare producers and independent legal and management advisors with no time limit on aftercare once the show had aired.
On Tuesday, she shared screenshots of an email she claimed to have sent to ITV and Ofcom in 2021 making a "formal complaint" about the treatment of contestants. The singer told BBC News that she had decided to raise the issue now, because "I've realised, if I'm honest, that the public is waking up" following claims of a toxic working culture at This Morning.
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