'It’s borderline abuse': Some residents of East Cleveland's Crystal Tower Apartment still don’t have heat

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'It’s borderline abuse': Some residents of East Cleveland's Crystal Tower Apartment still don’t have heat
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East Cleveland residents deal with no working heat and no answers from property owners and city leaders.

EAST CLEVELAND, Ohio — News 5 has reported on heating issues at Crystal Tower Apartment in East Cleveland. On Wednesday, officials from Odin Properties, the owners of the complex, told News 5 it was fully restored, but tenants said that’s not the case.

“It’s been so cold you can’t get comfortable. The pipes are cold, my feet are cold, everything is. No amount of blankets can help with that,” she said. “It can’t handle the amount of power it takes,” she said. “You don’t have electricity to even run space heaters.”“I have not had heat since they turned it on at the end of October and I submitted my first maintenance request Nov. 3 and I still do not have heat,” she said. “No solution to it, just ‘sorry for the inconvenience. This is out of our control.’”Toensing stays at friends’ houses to avoid her own apartment.

She’s not alone. News 5 spoke to several residents who said while heat is on for some tenants in the building, other residents aren’t so lucky. One man said he is working overtime so he doesn’t have to go home to his cold apartment.

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