iPhone users on T-Mobile might experience a strange eSIM bug that disconnects them the virtual SIM from iMessage and FaceTime.
SIM cards enable cellular connectivity on smartphones. They also facilitate the internet connectivity needed for apps, including iMessage and FaceTime. Therefore, serious SIM card issues can turn an iPhone into an almost useless handset.eSIM is the virtual version of SIM cards. All Apple phones starting with the 2018 iPhone XS series come with dual-SIM support, including a physical SIM and eSIM functionality. That means losing some eSIM features isn’t as devastating.
“There is a very nasty iPhone and @TMobile bug where iMessage and FaceTime for a device’s phone number will randomly deactivate and there is no way to reactivate it,”. “The only solution that worked for me is getting a new physical SIM card. An extremely disappointing issue.” Gurman added in the same thread that a T-Mobile store rep helped him activate a physical SIM for the iPhone, revealing that other people have experienced the eSIM bug. The issue apparently impacts iOS 15.4, iOS 15.5, and iOS 15.6 beta 1.
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