Rob Wile is a Pulitzer Prize-winning journalist covering breaking business stories for NBCNews.com.
Bridgette Bello thought she’d taken proper precautions to protect against Florida’s notorious hurricanes, having purchased flood insurance as well as a separate hurricane-specific policy, in addition to her regular homeowners coverage. Yet nearly two weeks after Helene hit — and even before Milton had arrived — what Bello, 54, describes as an insurance “nightmare” has only begun. She said she already faces delays and denials on her damage claims.
now the subject of a runaway series of baseless claims about its disaster response and financial wherewithal, had already issued $344 million in relief to some 375,000 households as of Wednesday, before Milton hit. Yet even victims who do have flood insurance are learning they are facing a financial calamity.
did not respond to a request for comment. On Thursday morning, as she drove back from accommodations she’d secured in Orlando, Bello told NBC News she still didn’t know the total damage her home sustained from Milton, though she said her dock and a fence were “gone,” according to neighbors. She said she’s received about $3,100 from FEMA so far. Faced with denials, policyholders may be tempted to sue.
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