Indigo still grappling with fallout one month after ransomware attack
Books & Music Inc., Canada’s biggest bookstore chain is back online, although, still grappling with the fallout.
The Toronto-based company’s temporary website is still limited to selling “select books,” as of Wednesday, and current and former employees are bracing for their personal information to be posted on the so-called dark web.The hack plunged the company into turmoil as its e-commerce operations and in-store debit and credit card payment systems were halted.The bookstore managed to quickly restore its payment systems and soon after launched a temporary browsable-only website.
“In the past, some organizations have actually chosen insurance as their cybersecurity weapon of choice,” he said. “It was cheaper to insure against a major breach than to actually implement correct security and training. But that’s going to start changing.” “But the challenge will be trust and perception issues,” she said. “It could take some customers a while to return to Indigo. They might be really nervous.”
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