Online car dealer Carvana cannot do business in Illinois until it resolves problems with getting buyers vehicle registrations and titles, the Illinois Secretary of State’s office said Monday.
Spokesman Henry Haupt said the office suspended Carvana’s license to operate in Illinois after investigating consumer complaints. He said Carvana failed to get buyers their titles within a 20-day period specified under law and in some cases were four to six months late.
He also said Carvana unlawfully issued buyers temporary vehicle registrations from another state. The out-of-state registrations were issued as replacements for temporary registrations in Illinois that expired after 90 days, Haupt said. “Vehicles purchased in Illinois through Carvana can be picked up but no new sales can occur,” Haupt said.
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