'I’m devastated after Evri lost my pet rat’s ashes'
After a series of emails, Jaimie was offered compensation but said that it doesn't make up the loss of her treasured pet."I don't want money back, it's sentimental and I can't put a price on that, it feels wrong.
"I miss Pumpkin so much and so does his brother. It's been eating me up ever since and I'm heartbroken it's been lost."said: "Unfortunately this parcel containing the ashes of a pet rat in a crocheted animal is currently missing and we are continuing to search for it. "However, we have spoken to the sender to reiterate that ashes are prohibited from being sent through our network and that they also incorrectly chose our ‘postable’ service which is only for large letters that can go through a standard letterbox - this item was clearly too big for this service.Since then, Jaimie has received an email saying that her parcel had been "officially lost in transit".
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