If you want to boot up your PS4 in safe mode to resolve an issue, follow the steps we've laid out in this article.
Sony PlayStation 4 and a DualShock 4 controller. Image source: SonyTurn off your console by holding the power button for three seconds. The power indicator will blink a few times, after which the console will power down.Press and hold the power button for about seven seconds. You will hear two beeps. When you hear the second beep, release the button.
You’ll find this option useful when you can’t use the universal method to update the system software. Updating PS4 system software can fix a lot of bugs and software problems.This option restores the PS4 system factory settings. Restoring default settings won’t delete content on console storage such as games, apps, screenshots, video clips, and saved data. Only settings like the date, time, etcetera would be reset with this option.
Make sure you back up to an external hard drive, USB storage device, or cloud storage before selecting this option.This option deletes all user data and also removes PlayStation 4 firmware. It restores your PlayStation 4 to its original state. This may limit video resolution to 1080p. This happens because a 4K image can only be displayed when HDCP 2.2 is supported by all connected devices, including the display device, HDMI cables, and any A/V amplifier or home cinema system that may be connected. This option is only available on the PlayStation 4 Pro console.Your PlayStation 4 can get stuck in a safe mode loop. This will not allow your console to boot in normal mode.
Download the update file from the PlayStation website. Move the downloaded files to the ‘Update’ folder.Select Update System Software on the safe mode menu.
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