The return of retail: How shopping in the UK will be dramatically different once stores reopen after lockdown (by ShafLdn)
Even though shops in England can reopen on June 15, other parts of the UK like Scotland and Wales have yet to set a reopening date.As lockdown restrictions begin to lift in England, many shopping centers are preparing to reopen to the public on June 15.
Perhaps the biggest challenge for fashion retailers will be the closure of changing rooms, shoppers' tendencies to touch items on shelves, and services that require close contact such as tailoring and fitting.
Helen Dickinson, CEO of the British Retail Consortium representing 70% of the UK's retail industry, says the issue of changing rooms is "big" and that "guidelines have been over the place." "We have transparent shields instead of face masks, because it's threatening to children if they can't see our smile," said Heredero. One change to the British shopping experience could be a more tailored, personalized shopping experience that US shoppers are more accustomed to.
In-store appointments only have been trial-tested by some retailers during the lockdown. Smaller stores could take advantage of appointments only. Dickinson says some retailers such as hardware and furniture stores are finding "a much higher conversion rate of customers" compared to normal trade.Returning shop workers are equally anxious and excited
France Dernières Nouvelles, France Actualités
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