Nearly 60% of people never tip their Uber drivers, and 1% always do so, according to a recent study
WORKING OUT how much to tip in America is never easy. Bartenders, it is said, should be tipped $1 a drink, the equivalent of 10% for a $10 cocktail. Waiters, meanwhile, apparently deserve 15-20%. Such questions of tipping etiquette are baffling. But there is at least one industry in which the practice is becoming less mysterious. Aby four economists, Bharat Chandar, Uri Gneezy, John A.
Whether a taxi ride ends with a tip, it turns out, depends far more on the passenger than the person behind the wheel. The authors found that nearly 60% of people never tip; 1% always do so. Men are more likely to tip than women and give more generously . Uber passengers rated five stars by drivers, based on previous trips, are more than twice as likely to tip as those with just 4.75 stars. When they tip, they give nearly 14% more.
This does not mean that a driver’s performance on the road is immaterial. “Hard accelerations” reduce a driver’s tip by an average of 0.7 cents. “Hard brakes” lower tips by 1.3 cents, on average. One might think that speedier drivers, able to get their passengers to the airport or train station on time, would be rewarded for their efforts. In fact, “speeding episodes” reduce tips by an average of 2.9 cents.
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