Drivers are jeopardizing their health and safety to bring restaurant food and groceries to your doorstep.
As a DoorDash driver in the Boston area, Steve said his job has become significantly more dangerous during this time, but tips from customers have stayed the same.
“Tips have always mattered, but the issue now is that the tips matter even more,” Steve, whose last name has been withheld to protect his privacy, told HuffPost. “I’ve literally seen at least 50% of restaurants shut down temporarily, possibly permanently. The college students in my market have left, as they were ordered to leave the premises of the student dorms last month.”
Customers, particularly younger ones, are still tipping $2 to $4 per order, he said, while some don’t tip at all. While Steve is grateful to have income right now, making the same amount of money for much riskier work doesn’t seem fair. “If someone told you the pay model structure would essentially remain the same during a viral pandemic, would you complete a $5 order, knowing you run the risk of catching the virus while working and bringing the virus home to your partner after working?” Steve said. “You’d probably say absolutely not, but here’s the crazy thing of it all: Most jobs are not hiring right now, so for me, DoorDash has been a financial lifeline that has allowed me to continue to work to pay the bills where I live.
“When you can show your appreciation for those who are making your life easier and keeping you from going out and potentially putting yourself at risk, extra gratuity is always a kindness and appreciated.”Etiquette experts said tipping guidelines have shifted during the outbreak. Local restaurant delivery drivers and gig workers for companies like DoorDash, Postmates, Uber Eats, Grubhub and Instacart are putting themselves in harm’s way to bring these goods to our doorsteps.
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