Is this the end of AI in health care?
, technology correspondent for Stat News, who has been covering Watson Health for years, about how Watson went from being the future of health care to being sold for scraps. Our conversation has been edited and condensed for clarity.
Casey Ross: Financially, certainly not. They spent way more money building this than they got back. Just the acquisitions alone cost them $5 billion. That it was sold so many years later, after so much in effort—7,000 employees at one point—means that this will as a total failure that they needed to just cut their losses and move on.
That’s how things are today, but the same problems have been around since the advent of digitized data. In 2012, IBM closed a deal with Memorial Sloan Kettering, one of the preeminent cancer centers in the country, to train an AI to make treatment recommendations.
The company made a huge bet that this could be the bridge to a different kind of future for IBM, which at the time was several years of quarterly revenue declines. They were trying to use Watson as a bridge to a different future where IBM wasn’t this old guard hardware company that everybody knew so well, but was operating on the cutting edge of artificial intelligence. Health care was the biggest, the buzziest use case.
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