The storm is over, but the canceled flights keep coming
The main reason that their service collapsed and other companies held on was that Southwest runs what is called a “point-to-point” system, offering more direct flights to smaller destinations without returning to a home base between flights.
After the pandemic and, many other airlines switched to the hub-and-spoke model: Airlines route the bulk of their traffic through major cities like Houston or Atlanta, then link out to smaller, final destinations. When demand is normal, the weather is good, and airlines are fully staffed, the point-to-point model is competitive because people love direct flights. But when a
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