Patients are increasingly demanding convenience and cost information, forcing major hospitals to adapt.
, up from about 25% in 2010. Those plans require a person to spend thousands out of his or her own pocket before their health insurance starts covering their care.Appealing to patients directly
The new arrangements required a big investment of resources from Mount Sinai. Kerwar said that the team realized they'd have to build it out themselves, rather than rely solely on tools or software from outside companies. Through Mount Sinai, you can message with a team that'll direct you to what kind of visit you might need. That could mean a text-message or video conversation between you and a doctor or a trip to a nearby urgent care facility.
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