Labyrinth of 371 legacy systems hindered hospital's IT meltdown recovery
Last summer's datacenter outage at one of the UK's largest hospitals took two months to completely rectify because of the complexity associated with 371 legacy IT systems, a new report has found.
The failure resulted in most of the clinical IT systems at the trust's London hospitals and related community services becoming unavailable to users, forcing staff to employ a paper-based system to keep records and find information. The report identified one event of moderate harm caused to a patient and evidence of more cases may come to light.
"There was widespread frustration with how long it took to recover core clinical IT systems: several weeks rather than hours or days. This was not a reflection on the effort or professionalism of the Trust's IT team, but demonstrated the limited number of individuals who had a detailed understanding of the Trust's legacy IT systems which were too numerous, complex and inter-linked to be recovered quickly," the report said.
France Dernières Nouvelles, France Actualités
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