The Public Health Agency of Canada said it is in contact with Air Canada.
In a Facebook post that has since gone viral, Susan Benson of New Brunswick said she was in the row behind the two women when she detected “a bit of a foul smell but we didn’t know at first what the problem was.”
After a “back-and-forth” argument with cabin crew, the pair asked for blankets and wipes to clean the area themselves before a pilot told them they could either leave the plane voluntarily or be escorted off by security and placed on a no-fly list due to rude behaviour — a characterization Benson rejected.Article contentJohn Gradek, who teaches aviation management at McGill University, says the aircraft never should have been dispatched, given the “biological hazard” on board.
“Last summer you had the three Canadian airports top the global charts for cancellations. This summer saw significant delays due to air traffic control,” Dee said. “The system simply has let travellers down.”Article contentMost airlines contract third-party “groomers” that clean the seats and aisles between flights and have access to spare cushions to replace soiled ones “in relatively short order,” Dee said.
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