Doctoral degree candidates, church pastors and racial justice advocates say they've been victims of disruptions from hatred spewing trolls. They're being 'Zoom-bombed' and say video conferencing services should do more to prevent such attacks.
By REGINA GARCIA CANO and AARON MORRISONIn this April 2, 2020, frame from a Zoom video, the Rev. Laura Everett in Boston delivers a sermon for Boston’s First Baptist Church. As Everett delivered a previous sermon, a user who had seen the church service advertised entered the video conferencing session and shouted homophobic and racist slurs.
As tens of millions of people turn to video conferencing to stay connected during the coronavirus pandemic, many have reported uninvited guests who make threats, interject racist, anti-gay or anti-Semitic messages, or show pornographic images. The attacks have drawn the attention of the FBI and other law enforcement agencies.
In New York, Attorney General Letitia James sent a letter to Zoom with questions about how users’ privacy and security are being protected. In a separate later, Sen. Richard Blumenthal of Connecticut sought information about how the company handles users’ personal data and guards against security threats and abuse.
Despite the update, Nevada’s Clark County School District, which includes all public schools in Las Vegas, and the New York City Department of Education, which is responsible for the largest school district in the U.S., have told teachers to stop using Zoom. Some Zoom-bombers have been able to randomly guess meeting IDs and crash conferences not configured to keep out interlopers, he said.
A mother in Georgia told a local TV station that her son was “embarrassed and a little hysterical” after someone hacked into his online class and showed pornography to the children and teacher.
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