Inspectors find 'extremely impressive levels of care' at the Great North Air Ambulance Service.
The Great North Air Ambulance Service has been deemed "outstanding" in its first ever rating by inspectors.
The service, which began in the 1990s, was rated as outstanding overall for being safe and well-led, and rated "good" for being effective, caring and responsive. Sarah Dronsfield, CQC head of hospital inspection, said: "There was a genuine culture of wanting to provide the best care for patients and a desire to improve services.
Inspectors were impressed by the software used by the charity which allows dispatch staff to access a mobile phone from anyone at the scene of an incident, such as someone making a call to emergency services or an emergency service worker already there.
France Dernières Nouvelles, France Actualités
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