Google contractors say they don't have enough time to verify correct answers from the company's AI chatbot and end up guessing
The bot has been tested internally by Googlers, and now contractors are also testing a chatbot.Google has tasked some of its large contract workforce with helping to evaluate the quality of responses produced by its AI-powered chatbot, and contractors say they're often not given enough time to rate the responses' accuracy.
Since January, much of the raters' work has shifted toward reviewing AI prompts, according to four raters who spoke to Insider on the condition of anonymity because they're not authorized to speak to the press. These raters expressed frustration about the process of rating chatbot prompts, saying they aren't given enough time to accurately grade its responses to prompts and sometimes make best guesses so they still get paid. during an announcement event.
Because each assigned task represents billable time, some workers say they will complete the tasks even if they realize they cannot accurately assess the chatbot responses.
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