As the COVID-19 pandemic wipes out jobs and empties offices across the world, companies in Central Europe that provide remote, lower-cost services for multinationals are emerging as winners in the new business order.
Open office workspace is seen in an empty office of an airline service company Bluelink International, as the spread of the coronavirus disease continues, in Prague, Czech Republic, May 4, 2020. Picture taken May 4, 2020. REUTERS/David W Cerny
While service centres in Asia can offer lower costs, Central and Eastern Europe offers geographical and time-zone proximity to western Europe and North America, with a deep pool of multi-lingual workers, business leaders told Reuters. The business services sector has grown from almost nothing 25 years ago to an industry employing nearly 750,000 workers across Central and Eastern Europe, and it is rapidly expanding, said Romek Lubaczewski, a partner at PwC, who predicted a short-term bump in the road for the sector.
“When you are sitting in a country that doesn’t speak English, central Europe holds a massive advantage,” Lubaczewski added.
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