Florida tells unemployed workers to file for benefits using paper as electronic systems stagger

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Florida tells unemployed workers to file for benefits using paper as electronic systems stagger
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Overwhelmed by a crush of newly jobless residents trying to file for unemployment benefits online or over the phone, the Florida Department of Economic Opportunity has rolled out a new option — a paper application

The move stems from an executive order issued last week by Republican Gov. Ron DeSantis, which directed the agency to"take all necessary actions" to improve access to the unemployment benefits program amid a historic spike in joblessness due to the coronavirus pandemic. It also comes a week after DeSantis changed his mind and issued a stay-at-home order, joining dozens of other states trying to stem the spread of the disease.

Like their peers in other states, many Floridians have been left unable to file their initial claims because the agency's online system keeps crashing and the call center is overloaded. DeSantis called the filing problems"totally unacceptable" at a news conference on Monday.Read MoreResidents can download the form from the agency's site and mail it in. Or they can go to CareerSource locations, which can provide the applications and assist Floridians with submitting it.

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