Zoom will likely lose users to Facebook's new video chat product, but that could actually help its business, experts say
which allows users to create public or private video chat rooms that can hold up to 50 people. While it's not a direct competitor to what Zoom offers, since it's not geared towards the enterprise, it shows that Facebook is thinking about how to win over some people who may be using Zoom for social functions.
While some of Zoom's users, free and paid, may decide to use Messenger Rooms for social activities now that it's an option, the majority of its paid customers are organizations and corporations, which aren't going to ditch it for Facebook. or create a consumer business, and Carolina Milanesi, an analyst at Creative Strategies, said she thinks it's impossible for Zoom to sustain all its free usage long term.
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