Gwendoline Cazenave said post-Brexit border checks were causing problems for the train company.
The boss of Eurostar has said its trains between the UK and Paris are carrying 30% fewer passengers.
Ms Cazenave said the company might not restore some services suspended last year due to the problems. Ms Cazenave also said that Eurostar and both French and UK authorities were working hard on solutions such as having more border staff. Asked if the services would be reinstated in the future, Ms Cazenave said: "We'll see, it depends on the way we can handle the big stations' issues."
Currently, UK passengers travelling to the EU need their passport stamped when they cross the border, which has caused delays.
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