Energy firms say banning prepayment meters could lead to higher bills for everyone

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Energy firms say banning prepayment meters could lead to higher bills for everyone
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Energy firms insist that stopping them from forcibly installing prepayment meters would cause a “significant” build up in bad debt that may have to be recouped from all customers’ bills by raising the price cap 🔎 The latest from deankirby_

Investigations CorrespondentEnergy firms insist that stopping them from forcibly installing prepayment meters would cause a “significant” build up in bad debt that may have to be recouped from all customers’ bills by raising the price cap.Business Secretary Grant Shapps said he was ordering the UK’s biggest gas and electricity firms to stop forcing families onto prepayment,

Mr Shapps pledged to crack down on “trigger happy” firms “mistreating” vulnerable customers” following an month’s long investigation byEnergy firms are fiercely at odds with the Government, arguing that they have already drastically increased the support they provide to customers this winter through millions of pounds of direct financial assistance, as well as offering payment holidays, restructured payment plans and emergency credit.

She said: “Suppliers also have a duty to manage debt and to try and prevent customers falling further into arrears. If the option to install a prepayment meter – after exhausting other options – is removed, then it needs to be acknowledged that this will lead to a significant increase in bad debt, which has already been rising steeply in recent months, and is ultimately recouped from customer bills.

Suppliers say they have already been discussing energy suppliers’ “growing concerns” about customers’ debts with Government ministers, Ofgem and consumer groups.

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