Elon Musk says he's working on Twitter's customer service — but some Tesla and Starlink customers haven't been impressed when trying to receive support
for falling behind on their"normal response time," saying"this is not the level of support we aim to provide."
At Tesla, complaints have rolled in from customers about fixing repairs, lack of contact, and long wait times,Twelve Tesla owners previously spoke toabout problems with their vehicles. Some commented on how slow and unresponsive Tesla's customer service was, while others said it was quick and easy. One Tesla owner said he spoke to an"arrogant" employee about an issue with his Model 3. After dropping the vehicle off at a service center for a repair, he told Insider that customer service didn't tell him what the company was doing to his car to fix it.Are you a Starlink user or Tesla owner who is disappointed with the company's customer service? Get in touch with this reporter via email kduffy@insider.
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