I ate at Olive Garden, Applebee's, and Chili's to see how going to casual dining restaurants has changed during the pandemic
COVID-19 shutdown restaurant dining rooms starting in March.
Now in summer, states have steadily been opening back up and allowing dining rooms to reopen. In Iowa where I'm from, restaurants have been allowed to serve customers inside since May and there are no occupancy restrictions. That means it's up to local owners and companies to decide whether they want to pack people in or keep customers socially distanced.
Before you're allowed inside, Olive Garden requires hungry customers to add themselves to their local restaurant's waitlist first. I called ahead and told them I was planning on coming in around 8 p.m., but diners can also join the list online.The website states that joining the waitlist leads to less "host interaction" and it encouraged customers to wait in their cars until a text message indicated their table was ready.
To reduce the blandness of the white sauce, I requested salt and pepper, just realizing they weren't on the table. Because of COVID-19, all of the typical condiments were removed, but I was provided shakers. They were not able to provide Tobasco sauce, however.Later, when I went to the restroom, one of the stalls was locked with a sign noting, "closed for social distancing."At the end of my meal, I was able to pay for my ticket on a tablet that was sanitized.
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