'I just think that's a public relations strategy.'
Women and nonbinary Lyft drivers can now utilize a feature that matches them with women and nonbinary riders, but some behind the wheel feel that stronger safety regulations are needed for both riders and passengers rather than matching them based on gender expression.
"Think about how stressful and painful that can be to someone. No one should have to live in fear or change who they are just because they need to take a Lyft to the doctor's office or the grocery store" Todd said, adding that the feature will let transgender and nonbinary riders"know that they're getting into a safe and welcoming environment when ordering a Lyft."
Drivers who push back on hostile customer interactions or cancel rides can find themselves at risk of getting a bad rating or no tip, practices which could lead to them having their accounts removed. A February report from RDU and the Asian Law caucus found that drivers of color and immigrant drivers were disproportionately impacted by having their accounts removed. That can jeopardize a driver's economic safety, as they lose out on a source of income.
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