The U.S. Department of Transportation says it will look into flight cancellations by Southwest Airlines that have left travelers stranded at airports across the country amid an intense winter storm that has killed dozens of people
, but Southwest was the most affected. About 4,000 domestic U.S. flights were cancelled Monday, according to the tracking website FlightAware, and 2,900 of those were Southwest's. Nearly 2,500 more flights had already been canceled as of 5 a.m. Tuesday and problems are likely to continue at least into Wednesday.
“So we’ve been chasing our tails, trying to catch up and get back to normal safely, which is our number one priority as quickly as we could,” he said."And that’s exactly how we ended up where we are today.”. The Department of Transportation said on Twitter that it was"concerned by Southwest's unacceptable rate of cancellations and delays & reports of lack of prompt customer service.
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