A Delaware County man received what he assumed was a phone call from his bank alerting him to suspicious activity until he then unknowingly authorized nearly $25,000 out of his savings into an unknown account. Here's what happened.
A simple phone call and a few text messages were all it took for one Delaware County family to lose $25,000 in a sophisticated scheme just days before Christmas last year.
He received a call from what was considered a number he recognized, the official Wells Fargo toll-free customer line. He said it was an alert to suspicious activity on his savings account. The caller on the other end was a well-spoken woman who referenced recent legitimate transactions he had made. Then, he said the caller said there was a pending wire transfer for nearly $25,000.
In a mere 12-minute call and three text messages, Westervelt unknowingly authorized the transfer of $24,557.89 from the family's savings account to an unknown person. Less than 2 minutes later he called Wells Fargo only to discover he had fallen victim to a scam. The money was irretrievable."It was obviously emotionally disturbing and embarrassing.
"You just don’t really understand. I think as the average consumer, even someone who is sharp and up on these things, exactly what is right and what is wrong, what’s false and what’s real, it’s very difficult" he said.
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