Dean Dunham asks the Financial Ombudsman what LBC listeners want to know deandunham
This week I ‘Ask The Financial Ombudsman Service’ all the key questions LBC listeners have been asking and need to know. Tim Archer, Ombudsman Director from FOS joined me to provide answers to your questions.
As my regular listeners know, one of the key pieces of advice I always give consumers is ‘don’t pay with cash’ and where possible to pay with your credit card; so you have the protection of section 75. However, lots of people report to me that there card provider rejected their section 75 claim so I put this to the Ombudsman.
We also spoke about exclusion clauses in insurance policies as these tend to catch consumers out, especially in relation to travel and home insurance.
If you have any form of lending, a bank account, a debit or credit card or insurance policies this is a must watch interview.
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