Alaska Airlines is facing criticism after a North Carolina father says his 13-year-old daughter was left alone crying in a San Francisco airport.
A North Carolina father received the shock of a lifetime when he got a phone call notifying him that his 13-year-old daughter was left alone crying in a San Francisco airport.
"It's hard when you hear your son or daughter say, 'I'm by myself in San Francisco,’” Douglas Davila told WTVD."My heart was in my throat. I was shaking." — Akilah Davis August 23, 2019 The Alaska Airlines website claims that those who pay the $75 unaccompanied minor fee can trust their constant supervision. “Once you've handed your child over to our care, he or she will remain under supervision at all times,” the website reads.
"Caring for a child flying alone, without a guardian, is our top priority. We view them as the most precious cargo. Our investigation, which includes specific records that tracked the movement of our young guest, indicates employees did meet her when her flight arrived and escorted her to our Service Center at San Francisco International Airport,” Alaska Airlines said in a statement sent to WDTV.
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