According to the widow, the credit union did not notify her it would begin the automatic payments nor that it would hold her responsible for the accumulating interest. Here's how 7 On Your Side helped get the records straight.
A judge has made her ruling in a battle between an East Bay father and Facebook, all over a defective virtual reality headset sold by Oculus VR.
"I'll pay whatever the outstanding balance was, when my husband died. I don't think I should have to pay the interest of the two years because I didn't know," Housden said.That's when she turned to 7 On Your Side. We contacted Kinecta; the credit union told us:"We realize that the death of a loved one can be emotionally difficult time for the survivors. Our member concierge team connected with Mrs. Housden and immediately resolved her issues and concerns to her satisfaction including reimbursement of the credit card interest assessed."
"I appreciate the speed with which they corrected this issue once you guys contacted them," said Housden."But it should have never gotten to that point." Kinecta says debts of an individual pass to an estate. It suggests all financial records and account information be kept in a secure location that is shared with the trust to assist the survivors.
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