Despite the fact the couple couldn't access their relief funds, the IRS still sent them a 1099 for the $700 they still haven't received.
, loaded on debit cards. But many reported scammers stole the money off their cards. Others threw them out by mistake. One Bay Area couple had their own fiasco.This couple was one of the first to get a debit card last November. But when they slid the card into an ATM, it didn't come back out. Their money didn't come out either. What they went through to get it back was both funny -- and infuriating.
7 On Your Side told their story to the Franchise Tax Board, the agency distributing this money. A staffer told Brendel he could reach a live agent by calling a different number and pressing option 1, then option 9 then option 2. And it worked!Which was great!"Well what, today's what, January what?" Brendel laughed."Thank you for your call. It is important to us. However, due to the high call volume, we are unable to assist you at this time," the recording now said.
But now things have changed. 7 On Your Side helped Brendel get through to a live agent again. Turns out his card had been sitting for two months waiting to be mailed. The couple just got it by overnight delivery. As for taxes, 7 On Your Side will be reporting on whether this income is taxable or not -- especially if you never got the money... lots of folks are in that situation.7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area.
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