Patients are reportedly being left stranded for hours waiting to get to hospital.
Health campaigner and councillor Alex Wagner has complained to Arriva over bus cancellations.
He has received nearly 20 complaints from residents over the last week that the number 11 bus, which runs from Gains Park to Shrewsbury Town Centre via the hospital, is not running for hours at a time. “For one 82-year-old resident who rang me up, the number 11 not running for two hours last week meant she was unable to get to an important hip operation check-up at Royal Shrewsbury Hospital. There was no warning of this or recourse, just a long wait at a cold bus shelter.
"We cannot keep having patients and residents unable to get home or get to hospital appointments. Frankly, as it stands, the service is a shambles and is letting people down."
France Dernières Nouvelles, France Actualités
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