MyChart allows patients to have conversations with their medical providers for a myriad of reasons. Beginning Nov. 17, certain messages will come with a cost, according to Cleveland Clinic.
CLEVELAND — Technology became king during the pandemic, making a lot of human interactions virtual. While it may have seemed impossible for the healthcare industry to follow suit, they did. Depending on the reason for the appointment, healthcare providers began seeing patients virtually during telehealth appointments.
Although Cleveland Clinic's MyChart feature has been around since before the pandemic, the hospital says it has become more popular with the number of messages to providers doubling since 2019. MyChart allows patients to have conversations with their medical providers for a myriad of reasons. These messages have been free up until this point. Beginning Nov. 17, certain messages that require more time from the healthcare professional will come with a cost, according to Cleveland Clinic.Contrastly, according to their site the following messages will remain free:
Find more information here on what to expect for billing and possible out-of-pocket costs with this new change.News 5 Now Evening Download the News 5 Cleveland app now for more stories from us, plus alerts on major news, the latest weather forecast, traffic information and much more. Download now on your Apple device here, and your Android device here.
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