The complaints prompted an investigation at the sites that determined a handful were out operating without compliance from city officials. Some sites, however, were only found to be in violation of technical policies, such as sidewalk permits.
The City received about 100 complaints about COVID-19 testing sites in January, prompting an investigation.
Between Chiu’s office, The City’s 311 Customer Service Center, the San Francisco Department of Public Health and the Board of Supervisors, about 100 complaints were received. “The public can rest assured that COVID testing in San Francisco is safe and legitimate,” Chiu said in a statement Friday. “After a thorough and diligent investigation, we were able to weed out the bad actors and ensure that reliable, accurate COVID tests are available to those who need it.”
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