Blackburn care home where residents wet themselves due to staff shortages
A care home has been blasted by health care inspectors for failing to meet people's needs, including not helping residents to go to the toilet in a timely manner and leaving them to wait a long time for food.
Overall, the home received a 'Requires Improvement' rating, meaning the inspectors found some aspects of the service were "not always safe". A lack of staff employed to meet people's needs is a stark example of this, as the inspectors found people did not receive the support they required in a timely manner.One person said: ""It depends on who is on and if they are busy as to when they come.
Another issue highlighted in the report was some safety issues regarding furnishing in the home. A radiator cover in the lounge area "was not fixed to the wall," presenting a "risk of being pulled over by someone". Additionally, two radiators in the conservatory where very hot and did not have any protection to avoid people from being burnt. In the hairdressing salon, hazardous substances including flammable liquids and disposable razors were accessible to the residents.
On the CQC's arrival, a fire door was propped open with a tin of paint and a sign was on the door indicating this should not happen. However, action was taken immediately to tidy the laundry and remove the hazardous items, as well as the appropriate action taken to provide access to the fire exits. People's dignity and privacy was also "not always respected or promoted".
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